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Reservation Manager
VIDEOS: Reservation Manager Tab
Availability Calendar
Reservations
Reservation Details
Guests
Reports
Website Tab
VIDEOS: Website Tab
Reservation Pages
Themes
Website Messages
Payment Methods
Payment Schedules
Email Templates
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Text Messaging
Discount Codes
Custom Fields
Items for Sale
Guestbook
Gift Certificates
Custom Text
Properties Tab
VIDEOS: Properties Tab
Yield Management
Fees
Taxes
Rate Adjustments
Rate Rules
Rate Plans
Room Types
Fractions
Rooms / Units
Properties / Locations
Settings Tab
VIDEOS: Settings Tab
Account Settings
Users
Preferences
Reservation Status
Lists
Import Data
External Connections
ReservationKey Channel Manager Setup: How to setup Google Hotel Ads
ReservationKey Channel Manager Setup: How to add Channex and channels (OTAS)
ReservationKey Channel Manager Setup Instructions
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FAQsQuick Start – System Overview
System OverviewProperties SetupWebsite Setup

VIDEOS: Reservation Manager Tab

Availability Calendar

Changing a Reservation
How to Cancel a Reservation & Remove the Hidden Reservation Link
How to change reservations using the calendar
How do I add an iCal link (such as for Airbnb or VRBO)?
How do I export reservations using an iCal link?
How to locate Airbnb iCal export links.
How to add ReservationKey iCal export links to Airbnb.
How to Add a Reservation
How to search for a guest's reservation.
How to Delete a Reservation
How To Change A Reservation
How to Use the Notes Bar
Auto Emails and the Correspondence Button
Demo of ReservationKey primary features
Appointment Bookings Tutorial

Reservations

Replace merge codes "upon sending"
How to cancel a reservation.
How to change the dates on a reservation.
How to move a reservation to a new room.
How to add a new room to a reservation.
How to break a multi-room reservation into separate reservations.
How to add a payment to a reservation.
How to refund a payment.
How to submit an authorize only instead of an actual credit card charge (works with Yapstone and Authorize.net).
How to highlight a reservation using stars.
How to send an email confirmation for manually entered reservations.
How to export reservation data.
How to refund a payment that was accidentally removed?
Sending a Mass Email to Guests

Reservation Details

Replace merge codes "upon sending"
How to cancel a reservation.
How to change the dates on a reservation.
How to move a reservation to a new room.
How to add a new room to a reservation.
How to break a multi-room reservation into separate reservations.
How to add a payment to a reservation.
How to refund a payment.
How to submit an authorize only instead of an actual credit card charge (works with Yapstone and Authorize.net).
How to highlight a reservation using stars.
How to send an email confirmation for manually entered reservations.
How to export reservation data.
How to refund a payment that was accidentally removed?
Sending a Mass Email to Guests

Guests

How to export guest data.
Export Reservation Data

Reports

Linking to availability reports.
Linking to availability reports.

Founded in 2007, ReservationKey was created to offer a simple, yet powerful and affordable solution for managing reservations and displaying availability online. Our goal is to deliver top-quality software that fulfills our users' needs - simple, efficient, and budget-friendly.

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