Channel Manager Connection with Reservation Key
Channex works in real-time to sync the calendar’s rates and availability with the OTA’s. Channex connects with Airbnb, Booking.com, Expedia, Agoda, HostelWorld, and GoogleHotel. The price for this connection is $25 a month for 20 units or less and $35 for more than 20 units.
This step is an optional but nice step to take, so reservations come in with an assigned status or color. Go to Settings Tab > Reservation Status > Add Status Option. Title > Select color > Save
Settings Tab > External Connections > Add Connection > Continue
Look over settings. Select a status (step 1 above) for each channel you wish to connect.
Add Property
Look over the settings and Save Property.
Click into Room Types & Rate Plans to connect the rate plans to each room/unit
Add Rooms/Units and Choose One to One or Room Type mapping. Select Room(s). Add selected.
Select the appropriate rate plan for each room/unit and Save Room Type & Rates
Expand the section titled Channels. This section is where you will connect the channels but first, make sure that you have selected Channex as your channel manager within each OTA account ( directions below)
Booking.com – Log into your Booking.com account. Go to Account > connectivity Provider and search for Channex (Channex.io)
Accept – Yes, I accept. Please email support@reservationkey.com and let us know that you are waiting for provider confirmation.
Expedia – Rooms and Rates Connectivity Settings
Confirm both Rates and Availability and Reservations.
Airbnb – This connection can be made directly from your Reservation Key account. Make sure you are logged in to your Airbnb account before clicking on Connect with Airbnb.
Expand the Channels section. Click + Create
Once you have a successful connection, click on Mapping. Map Rooms and Rate Plans from Channel to Channex and save.
To increase or Decrease the rates you are sending over to the channels. An optional setting.
Click Actions and Activate > Full Sync
Review your availability and rates that are being sent over to the channels.
Booking Section – A list of all bookings via Channex will populate here in this section.
———————– OLD ————————
This first step in connecting with Reservation Keys channel manager Channex is to select Channex as your channel manager within each channel.
*Please note – If your property is currently associated with a different channel manager, such as MyAllocator, you will need to disconnect/disable this connection first.
Follow the channel-specific directions below to add Channex to each channel.
Expedia
Rooms and Rates > Connectivity Settings
Click Edit
Search for Channex – Confirm
Booking.com
Account > Connectivity Provider
Search – Type in Channex
Check box that you agree and then click Yes, I accept
Save
Agoda
HostelWorld
Once you have added Channex as your channel manager within the channel accounts, you can now add your property in Reservation Key to send over to Channex.
Go to Settings Tab > External Connections > Add Connection > Select ReservationKey Channel Manager
(Channex) from the drop down menu
Look over and edit settings if needed and SAVE CHANGES.
Click into PROPERTIES & MAPPING and Add Property(s)
ADD SELECTED
UPDATE or COMPLETE Fields and SAVE PROPERTY
Expand ROOM TYPES & RATE PLANS and Add Room Type to Channel Manager
Select either One to One mapping or Room Type mapping and ADD SELECTED
For each room or room type update or complete all fields. Choose what rate plan(s) you want to send over to Channex.
*Please note that there is a setting in your Channex account that allows you to increase or decrease the rates that you are sending over by either $ or a %. Directions for this are in Part
Once you have Saved all of the RoomTypes & Rates you can now SYNC RATES and SYNC AVAILABILITY.
Expand section titled CHANNEL MAPPING > CREATE
Choose CHANNEL from the list. Enter the name of your Property in the Title field. Type in the HOTEL ID and TEST CONNECTION.
*Please note that for Airbnb you do not need a Hotel ID. For Airbnb you need to be logged into your Airbnb account. Then click the RED Connect with Airbnb button
When you see Successful Connection click NEXT
Map Rooms and Rate Plans from Channel to Channex and SAVE
To Increase or Decrease the rates that you are sending over click into CHANNEL SETTINGS.
Lastly ACTIVATE channel and Send FULL SYNC.