From guest communication to task management, our automation tools help you stay organized and efficient. By eliminating routine tasks from your to-do list, you gain more time to focus on growing your business. With automated workflows, you can easily manage more visitors and properties, enhance guest experiences, and scale your business.
Our Email Templates feature allows you to create as many custom templates as you need, with reservation information automatically filling in. You can set up an email schedule to automatically send messages, saving time and ensuring consistent communication.
We provide simple templates for commonly used emails, such as confirmations and check-in messages, making it easy to get started. You can also customize these templates or create entirely new ones to align with your brand.
The Events Bar keeps all your important notes and requests organized and easily accessible, eliminating the need for random scraps of paper. With separate bars for notes/waiting list requests and another for events, everything is neatly arranged by date, allowing you to stay on top of your tasks.
This feature ensures that you can quickly find and manage information related to upcoming events or guest requests, helping you stay organized and efficient.
Reservation History allows you to track every reservation change from start to finish, providing a clear and detailed log of all updates and modifications. Whether it's a guest's booking status, payment updates, or special requests, you can easily view the entire history of each reservation.
Additionally, you can set up different accounts for each staff member, ensuring that every action is recorded and attributed to the appropriate person.
Search Activity allows you to monitor traffic on your booking page by recording every availability search made. ReservationKey tracks when guests search for available units, giving you valuable insights into booking trends and customer interest.
This data helps you understand peak times, popular room types, and overall demand, allowing you to make more informed decisions to optimize your availability and marketing strategies.
ReservationKey integrates directly with eRentalLock, allowing you to generate key codes for your digital locks right within the ReservationKey system.
If you're using eRentalLock for your vacation rentals, this connection makes it easy to create key codes based on check-in and check-out dates and times. Once generated, the code is automatically included in an email template sent to your guests, ensuring they have all the information they need for a smooth and secure check-in experience.
Text Messaging provides communication with your guests, ensuring they’re always in the loop.
You can schedule automated messages by creating customizable templates that are sent automatically at predefined times, such as pre-arrival or post-departure messages. With automation, the system triggers actions based on guest responses.
Additionally, you have instant chat access, enabling you to start conversations with guests anytime for quick and personalized interactions.
Text Messaging Pricing is based on a per-message rate - you only pay for what you use. Credits can be conveniently purchased directly from the text messaging dashboard under the "Top-Up My Account" section. The most up-to-date pricing is always displayed within the dashboard, allowing you to easily manage your budget and stay informed about costs.
Founded in 2007, ReservationKey was created to offer a simple, yet powerful and affordable solution for managing reservations and displaying availability online. Our goal is to deliver top-quality software that fulfills our users' needs - simple, efficient, and budget-friendly.
