New Option For Adding/Removing Emails to Queue
January 30, 2016
By
John

Now it is easy to add new email templates to the queue for existing reservations. This is useful if you have created a new email template and you want it to be added to all upcoming reservations. Previously it was necessary to go through each reservation one at a time and add the new message. …

Import Credit Card Details From Myallocator Now Available
October 9, 2015
By
John

For reservations receive through Myallocator, it is now possible to import the credit card details directly into ReservationKey. Previously it was necessary to log into myallocator.com and copy the information from there to ReservationKey. Now click the Import link in the Credit Card section in ReservationKey (the link only appears if the reservation was from …

New Option for Splitting Address into Multiple Fields
August 22, 2015
By
John

A new option has been added in the Settings tab, Preferences to now be able to show multiple fields for the address instead of just one text box. This has been a long request feature that we are happy to now support. By default, the system will still show one large text box for the …

New option in Reservation Status to set rates to zero
July 30, 2015
By
John

We’ve added an option to the status settings so that when a reservation is changed internally, the rates could be set to zero automatically. A specific situation where this could be useful is when changing the reservation to a status of Cancelled and you want the rate to show as zero. To set this up, …

Forum assistance: Improvements to Pre-Book Links
January 27, 2015
By
John

Thanks to suggestions from users we’ve already made some big improvements to our new pre-book links feature, which was just released yesterday. To summarize this feature, it allows you to enter a reservation internally and then provide a link to your guests that they can use to go to your Reservation Page to fill in …

Forum assistance: Prebook Guests and Send a Link to Collect Reservation Details/Payment
January 26, 2015
By
John

Now it is possible to create a reservation internally, adjust the room prices, and then email the guest a link to be used for entering their contact information and payment. This makes it easy to negotiate a price over the phone or email, and then provide your guest with a link to your reservation page …

Forum assistance: Now Specify Number of Children Per Room
January 23, 2015
By
John

Now it is possible on a room by room basis to exactly set the number of occupants allowed, including how many are allowed to be children. This can be set from zero up to the total number of occupants allowed. If the number of children allowed in the room/unit is set to zero then the …

Forum assistance: ReservationKey Change Log Added
January 21, 2015
By
John

There is always lots going on in ReservationKey, new features, enhancements, bug fixes, etc. But knowing what is happening in the system has been difficult. So now we’ve created a change log where we post very brief summaries of all changes, with links to related forum posts for further details. This way, you can just …