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Updates We now have channel specific settings for Channex. For example, a reservation from booking.com can have a different status color than one imported from Expedia. Also, possible to set different payment pages, and email schedules. As well as being able to have the system create an expense record in order to track commissions to …

We are always excited to work with new clients, and even more so when the client is running a type of business we don’t work with so often. Here, we have Hemmingway Boatels, a floating hotel, in a refurbished luxury yacht. In order for our potential client to better understand how our booking engine can …

It is now possible to connect a Square Terminal with your ReservationKey account. With swiping, dipping, or contactless payment, you can take advantage of lower processing fees. The process of making a payment is almost exactly the same as processing a credit card directly within ReservationKey. Once a Terminal is set up, in our …

It now is possible to add two more types of custom fields to contact forms. 1. Image / file upload This type of field makes it possible to ask your guests to upload photos, such as a photos of their ID or driver’s license. Other possibilities could be for a guest to upload a signed …

We now have an easy option for online check-in. Using the merge code {{checkinlink}} in an email template, your guests receive a clickable link to a form to complete the check in process online. The settings for this page are fully customizable, including what form fields to show (custom fields), and how many days prior …

It is now possible to customize the contact form in the Reservation Details screen. Here is an example with a few fields removed, a label customized, and a few fields required. To set this up, go to Settings, Preferences, and expand the section called Reservation Details. Then click “customize” in the Contact Form Details section. …

It is now possible to click to change the cleaning status of a room. This option can also be set automatically based on the reservation status. 1. Enable this feature. Go to the Settings tab, Users, User Permissions for the user(s) that you want to enable this feature for. Then click Enable Additional Features and …

A number of our clients are “members only” and have requested there be a way to restrict access to reservation pages to only members. To help with this we have now created an option to add a password to the reservation page link. This makes it so only people with the correct link can access …