Review of Forum Updates
May 7, 2014
By
John

We’ve been working hard to make the forum more functional, especially to help with organizing and prioritizing requests that we receive. We now are sorting all messages into one of three categories – Technical Support, Feature Request, and Bug Reports. And from there we are connecting the post with the area of ReservationKey it is …

Update Themes
April 18, 2014
By
John

We’ve update our “Simple” themes to reflect trends in modern web design. Most noticeable are some brighter colors, larger text, and larger form fields. But we’ve also added responsive design into these themes, meaning that the page formatting automatically adjusts to fit the user’s screen, no matter what size. This means it isn’t critical to …

New MyAllocator Option for Room Type Matching
March 22, 2014
By
John

For users that are taking advantage of our connection with our channel manager partner, myallocator.com, we now have two ways to set up matching between ReservationKey and Myallocator. By Room TypeWe’ve just added the option to match room types in ReservationKey to those set up in Myallocator. With this method you don’t need to set …

MyAllocator Modifications
February 27, 2014
By
John

We’ve now added the ability to process modifications to existing reservations sent to ReservationKey from MyAllocator. How this works is we set the prior version of the reservation to cancelled and then insert the modification as if we were inserting a new reservation. If the ReservationKey account doesn’t contain a status that doesn’t block the …

Time Zone Setting for Public Reservation Pages
February 4, 2014
By
John

As we continue to acquire users worldwide, we have had a lot of requests for the ability to set the time zone used on public Reservation Pages. It is now possible to set the time zone to be used by each of your Reservation Pages. This setting affects things such as which day counts as …

Enhancement: Reservations Tab Saves Search Settings
November 22, 2013
By
John

Recently a few users posted requests that that Reservations Tab save their search criteria. This would make it easier to do a search for a group of reservations, open one, and then be able to click Reservations again and go back to exactly the same search results. We’ve just added this capability to the Reservations …

TripAdvisor TripConnect Certification Complete
November 20, 2013
By
John

We are pleased to announce that ReservationKey has been certified by TripAdvisor as a Plus Partner. Here is the message we recently received from TripAdvisor: “Great news, everything runs fine and you are now certified and your customers will be able to use the TripConnect within 48 hours.” This means that any of our clients …

Advice on Vacation Rental Email Correspondence
November 20, 2013
By
John

ReservationKey is proud to have Matt of http://www.vacationrentalmarketingblog.com fame as one of our long time users. Matt does a great job with his blog of helping vacation rental owners market their properties with many creative methods and common sense advice. The 14 Do’s and Don’ts of Vacation Rental Email Correspondence Because many vacation rental owners and …