RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Design - October 17, 2018 - 1 min read
We have just released six new themes for our reservation pages. These themes use modern design principles, are responsive, and generally go a long way towards improving the look and feel of the system. If you are using one of our older themes we highly recommend you consider switching to one of these new themes. …
Reporting - September 28, 2017 - 1 min read
Something we meant to do for awhile, and now have completed, was to improve how the Reports menu works. Instead of one long column listing all our reports, we have now sorted them into topic areas which we makes it easier to find the report you are looking for. For users that only see some …
Design - October 11, 2016 - 1 min read
We are working on an option to be able to select from a variety of themes to change look and feel of the system. Eventually it will be possible to customize these themes as well, very similar to how we do customization of themes for the public reservation pages. Currently we have the first theme …
Design - December 12, 2014 - 2 min read
We’ve rewritten the underlying code for the Reservation Details page so that it is now using a responsive layout rather than a fixed layout. This means that the layout of the page will automatically change based on the user’s device screen size. Instead of being a fixed width of 1000 pixels, now the elements on …
Design - April 18, 2014 - 1 min read
We’ve update our “Simple” themes to reflect trends in modern web design. Most noticeable are some brighter colors, larger text, and larger form fields. But we’ve also added responsive design into these themes, meaning that the page formatting automatically adjusts to fit the user’s screen, no matter what size. This means it isn’t critical to …
Design - March 9, 2013 - 3 min read
Trends in computing are constantly changing, and one big trend these days is that more and more people are using their mobile devices to accomplish what they might have previously done with their full size computers. Therefore it is important to make sure your website and reservation system displays nicely on mobile devices as well …
Operations - December 10, 2012 - 4 min read
Sometimes people are a little confused about what it takes to actually start taking online reservations with ReservationKey through their website. It actually is quite easy. There are two main methods – linking to the system, or embedding the application in an iframe on your site. Below I will show you exactly what is meant by this. The first …
Design - September 19, 2012 - 3 min read
An existing property management customer is expanding into the tour business, and is using ReservationKey to manage all his tour bookings. Thanks to being able to set up many different reservation pages in ReservationKey, he can set up a different page for each tour offering. One such page is for the Rhythms of the Night tour. Using …
Operations - August 10, 2012 - 3 min read
We’ve added lines for Arrive and Depart dates in the summary section when in the Calendar Search Mode (mode where users click calendar to select dates). This addition matches what we already had in the Availability Search Mode. This should help guests be extra clear on the arrive/depart dates they have selected. Example:
Automation - August 7, 2012 - 2 min read
Welcome to the new internal messaging system. We will be using this system to announce changes and improvements to the system. Also, a big part of the system is the ability to send communications internally to Support, instead of by email. We hope to transition the majority of our support messages to this system rather …