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What is a payment method?

A payment method is how you accept payments through your reservation page. You can either use an online payment processor such as Paypal or you can just have guests enter their credit card information off.

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How many methods can I add?

You can add as many payment methods as you need. You may want to add different payment methods for each property if you are managing. This means you can set up each property to link to a different paypal accounts if you need.

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What payment methods are supported?

We currently support PayPal, PayPal Payments Pro, and Authorize.net, and offline credit cards. Offline credit cards means you will collect the credit card information and process the card manually. If you use an online payment method that we do not support please contact us and we can possibly add it to our system.

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How is the payment manipulation section used?

If you want to pass along to your guests any additional fees charged by credit card processing companies you can use the payment manipulation section to increase the payment due. You can either increase the payment amount by percentage or a set price.

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What are the benefits of using Authorize.net and Authorize.net CIM?

Now you can link your Authorize.net account directly to your Reservation Key account. You can select whether to ask for payments directly on the reservation page form, or after the form is submitted. From within ReservationKey, you can click a button to automatically charge your guest's card when entering a payment - no more copying card numbers to a separate payment system.

With Authorize.net's Customer Information Manager (CIM) you can have complete peace of mind regarding security of storing customer's credit card numbers as all sensitive information is stored on Authorize.net's servers. Just like with our regular Authorize.net integration, you can make payments and issue refunds with a click of a button.

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Explain the different sections of the Authorize.net Payment Method add screen.

The Login ID and Transaction Key you obtain from your Authorize.net account. These are used to link your Authorize.net account with your ReservationKey account.

Show on Reservation Page - whether to show credit card fields on first page of Reservation Page, or to ask for payment after the reservation request has been submitted.

Card Types Accepted - types of cards you take; leave blank to not show this question to your quests

Show for Internal Reservations - whether or not to display the credit card fields in the Reservation Details, and to use this particular account for your internal reservations (only one account can be linked for internal reservations)

Use Authorize.net CIM - if you have signed up for CIM, then set this option to Yes in order for cards to automatically save to Authorize.net

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