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ReservationKey

Trusted by hospitality businesses since 2007

Founded in 2007, ReservationKey was created to offer a simple, yet powerful and affordable solution for managing reservations and displaying availability online. Our goal is to deliver top-quality software that fulfills our users' needs — simple, efficient, and budget-friendly.

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Solutions

  • Hotels & Motels
  • Bed & Breakfasts
  • Vacation Rentals
  • Resorts & Cabins
  • Campgrounds
  • Vehicle Rentals
  • Boats & Marinas
  • Ranches & Lodges

Resources

  • User Guide
  • Video Library
  • Blog
  • Contact Us

Copyright © 2007 - 2026 ReservationKey, LLC - All rights reserved.

support@reservationkey.com|+1.415.800.4905

System Feature

Built In Automation

No more repetitive tasks

From guest communication to task management, ReservationKey automation tools reduce routine work and keep operations organized.

Automated workflows help you scale with more properties and guests while maintaining a consistent guest experience.

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ReservationKey automation and messaging tools
Automation email templates in ReservationKey

Email Templates

Customize and automate emails with ease

Create as many email templates as needed and automatically merge reservation details into each message.

Set sending schedules for confirmations, check-in instructions, and follow-ups to keep communication consistent.

ReservationKey events bar for task and note tracking

Events Bar

All your notes and requests in one place

The Events Bar organizes notes, waitlist requests, and date-based events so staff can find information quickly.

A centralized timeline helps teams stay aligned on upcoming tasks and guest needs.

Reservation history activity log in ReservationKey

Reservation History

Track every reservation change with ease

Reservation History keeps a detailed log of booking updates, payment changes, and guest requests.

With staff-specific accounts, each action is traceable for better accountability and audit clarity.

Search activity analytics in ReservationKey

Search Activity

Understand booking trends and guest interest

Track availability searches on your booking page to better understand demand patterns and peak periods.

Use that insight to optimize inventory strategy and marketing decisions.

eRentalLock integration for automated access codes

eRentalLock Integration

Automatic key codes for smooth check-ins

ReservationKey integrates with eRentalLock so digital lock codes can be generated from check-in and check-out schedules.

Generated codes can be inserted into automated guest messages for secure, low-friction arrivals.

Automated guest text messaging in ReservationKey

Text Messaging

Easily text guests with smart automation

Send scheduled SMS messages with customizable templates and trigger workflows based on guest responses.

Messaging is usage-based and managed with account top-ups, so you only pay for what you send.

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Powerful reservation management at a price that fits. Review ReservationKey pricing and plan your next step.

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Frequently Asked Questions

Yes. You can configure automated email and SMS templates for confirmations, reminders, and follow-ups based on reservation timing and events.

The Events Bar organizes guest requests, notes, and upcoming tasks in one dated view so staff can track action items without scattered records.

Search Activity logs booking-page searches so you can understand demand trends, popular date ranges, and overall guest interest.