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Online Reservation Software for Bed & Breakfasts, Inns
Less expensive, and more flexible than any other software system in its class. Includes everything you need to take bookings online, as well as a comprehensive "desktop" booking engine.

  • Seamlessly integrates online reservations & credit card and PayPal payments with your existing website
  • Intuitive calendar interfaces
  • Automates reservation tracking, emails to guests, payments, accounting
  • Manage unlimited number of properties
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Website Booking Page


Sample Bed & Breakfasts
Using Reservation Key
Big Yellow Inn     Iron Gate Inn     Villa Camilla
    


Availability Calendar


Reservation Details


Complete Feature List
RESERVATION MANAGER AVAILABILITY CALENDAR - graphically displays reservations - change number of months displayed - advanced sorting options - color coded reservation statuses - prices shown on available dates - click "T" to return to today's date - quickly change months and years - hover over guest name for quick details box - RESERVATION SUMMARY - pull guest details from saved contacts - or create new contact - add additional fields to contact form - separate guest notes from reservation specific notes - add credit card details - no need to retype contact name and address in credit card details - add as many credit cards as needed - reservation history section - change reservation status - change arrival and departure dates - change number of nights - change number of guests - check-in time - add or remove rooms from reservation - change price for one day or all days - add discounts - add items for sale - make tax exempt - add payments - select payment schedule to apply - set reservation cutoff - decide how far in future to take reservations - select automatic email schedule - customize contact details form - select rooms/fractions to search CORRESPONDENCE - start new message or select from save template - save as document - save email to queue to be auto sent at a later date - view history - change messages in queue - review emails automatically created by auto-email schedule - RESERVATIONS LIST - sort by pre-set date ranges or create custom date range - find reservation by guest name or by reservation ID - sort by arrival date - view total charges, total paid, and balance for each reservation - page totals shown at bottom - bulk delete - change reservation status of many at one time - color coded reservation status indication - export reservation information to CSV file - customize details that are exported - change number of records to view per page -
GUESTS - search by first, last name, or view all - click alphabet letters to see guests with names beginning with letter clicked - find guests with same email or phone number - combine details for guests entered in systems multiple times - click guest name to see all reservations - numerical indication of how many reservations guest has had - bulk delete - change number to view per page - CREATE RESERVATION PAGES - add as many as needed - multiple units - single units - search single units - book by searching date range - book by clicking availability calendar - custom url - page status can be changed to offline/online - different reservation modes - select where and when to show availability calendar - select page theme - customizable text areas throughout page - select payment schedule - take online payments by credit card or PayPal - set page to tax exempt - use custom discount codes - create custom fields - offer items for sale - set which fees apply - in your website - select rooms to include in association
  Unique Features
  • Ability to split rooms into fractions - guests can reserve entire unit, or part of the unit
  • Configure complicated tax rates - handles split taxes (one tax rate for a set amount, with another rate for the remaining amount)
  • Easily create different reservation pages for different combinations of your rooms
  • Customize reservation page themes by editing CSS style sheet
REPORTS - occupancy report - housekeeping reports - tax report - each report has unique link which can be used to access report without logging into system - availability reports - customize reports before generating outside access link - change number of months to display - select properties and rooms to display - THEMES - select from one of the system themes, or build your own - upload images to use with your theme - almost every section of public reservation page customizeable with themes - save as many themes as needed - WEBSITE MESSAGES - create custom messages to use with reservation pages - embed images - embed videos - use HTML in messages - upload images to use with messages - add as many as needed - ASSOCIATIONS - create new association - join an existing association - share your availability information with other members of the association - set whether or not to show availability numbers or vacancy/no-vacancy - set association name - code to embed calendar
occupancy report - PAYMENT METHODS - set up as many payment methods as needed - set up different payment method for every property - use PayPal - take credit cards - select currency to use with PayPal - increase or decrease price by percentage or amount to cover processing fees - PAYMENT SCHEDULES - create as many schedules as needed - set amount due as deposit - set amount due as additional payment - set when balance due - set when deposit due - set when additional payment due - set each payment type to be percentage of total reservation price or a fixed amount - set whether to use schedule internally - EMAIL TEMPLATES - add as many templates as needed - use mail merge codes to create custom messages with system data inserted into message - select which message is the default message upon opening correspondence section - EMAIL SCHEDULES - configure emails to automatically be sent upon a triggering event - automatic email after reservation request - automatic email after payment made - automatic email when a payment is due - automatic email X number of days prior to reservation first day - automatic email X number of days following final reservation day - set whether to use for internal reservations - DISCOUNT CODES - add as many as needed - custom code names - discount can be percentage or set amount - CUSTOM FIELDS - add additional fields to reservation form - set whether field is required - set whether field shows in internal reservation manager - set sort order - custom field can be text box, text area, radio buttons, check boxes, or drop down selection - ITEMS FOR SALE - sell additional items - add as many items as needed - sell item individually, or set whether to ask guest quantity wished to purchase - automatically calculates total price - set sort order - click calendar to select dates - search single units
PROPERTIES - add as many as needed - add description - use HTML in description - upload images to place in description - upload images for additional details popup window - upload primary photo - set sort order - ROOMS - add as many rooms as needed - link rooms to properties - select rate plan - set room type - set maximum occupancy - set sort order - add description - upload images to use with description - add additional details - create additional rooms by duplicating an existing room - FRACTIONS - divide rooms into fractions - select rate plan - link to a room - set maximum occupancy - upload additional images - insert description - use HTML - add additional details - quickly create fractions by duplicating an existing fraction - ROOM TYPES - add types to help with organization - add as many as needed - set sort order
RATE PLANS - set room rates by building a rate plan - add as many as needed - select which taxes apply to a rate plan - select which fees apply to a rate plan - add rate rules - in rate rules set different prices for every day of the week - add multi-night discounts - quickly duplicate rates for subsequent years - when duplicating rate rules, automatically increase or decrease rates RATE ADJUSTMENTS - quickly change a rate rule - select which rate plans adjustment applies to - set start and end dates - increase/decrease by percentage or set amount - TAXES - add as many as needed - add split tax - add standard tax - select which fees the tax applies to - set sort order - split taxes set tax to charge on set amount, set amount of tax on remaining amount - FEES - add fees to be automatically charged on a reservation - set whether fee is taxable - add as many fees as needed ACCOUNT SETTINGS - business name - alias to be used in custom URL - website - change plan - IMPORT DATA - import from other reservation systems such as Guest All - USER SETTINGS - multiple users - set permissions - rearrange order of tabs - set default page for each primary tab - hide tabs - add separator lines - create accounts with different access levels - PREFERENCES - specify date and time format - set currency symbol - change currency format - set number of months to show on availability calendar - set default view on availability calendar - change availability calendar row height and font size - turn tooltip help on and off RESERVATION STATUS - create as many status codes as needed - customize color and font color of each status - set default status upon new reservation - set status to change to after a payment has been made - set status in which dates are not blocked out - create a status for dates set as unavailable - set sort order RESERVATION PAGES - search by check in/out dates - only see available units - optional availability calendar


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